The Meteoric Rise of Software Applications: From Basic Utilities to AI-Driven Powerhouses

Diogo Pacheco Pedro
3 min readSep 6, 2023
Photo by Steve Johnson on Unsplash

Hey there, If you’re in the SaaS game like me, you’ve probably marvelled at the blistering pace of innovation in software applications. Gone are the days when software was just a tool to perform basic tasks. Today, it’s a whole different ball game. We’re talking AI-driven platforms that are smarter, faster, and more intuitive than ever before. So, let’s take a trip down memory lane and trace this fascinating evolution, shall we?

The Humble Beginnings: Basic Utilities

Remember the good ol’ days of MS-DOS and Windows 95? Software back then was all about utility. You had your Word Processors, Spreadsheets, and maybe a game of Solitaire if you were lucky. These were the building blocks, the first steps in a journey that would revolutionise how we interact with technology.

Look at Salesforce Classic compared to now

The Internet Boom: Connectivity and Cloud Computing

Fast forward to the early 2000s, and the Internet was the new kid on the block. Software applications started to become more interconnected, and the concept of ‘Software as a Service’ (SaaS) was born. Cloud computing made it possible to access software from anywhere, breaking…

--

--

Diogo Pacheco Pedro

CRM Developer, Podcaster and Soon youtuber on everything Software Development & Customer Service